GuideGoogle & Reviews

Getting More Google Reviews, Politely and Within the Rules

Happy guests rarely review on their own. They need to be asked, at the right moment and without it sounding like begging.

Works with ChatGPT, Claude and Gemini, including the free versions.

The matching prompt in Prep List gives you lines for the team at the table, wording for the bill or a table card, and a message after the visit, each with the best moment to use it.

What you get

Three lines for the team at the table
Wording for the bill or a table card
A message after the visit
The best moment to use each one

What the result looks like

Example for a neighbourhood bistro, shortened

At the table, when bringing the bill: "If you enjoyed today, we would love a few words on Google. It helps small places like ours more than any advertising." Table card: How was it? Your opinion helps other guests and us. Just scan, it takes a minute. [QR code] Message the day after the visit: Thank you for visiting us yesterday! If you like, tell others about it: [link]. And if anything was not right, please write to us directly.

Prompt 208 in Prep List

Ask Politely for Reviews

In the app

The ready-made prompt is part of Prep List.

Already tailored to your restaurant, together with 499 more for reviews, menu, team, Instagram and events.

Get Prep List

Good to know

Vouchers or discounts in exchange for reviews are against Google's rules. So is asking only happy guests. Ask everyone, politely and at the right moment.

Ask every guest, not just the happy ones. Selectively asking only satisfied guests is against Google's rules.
Do not offer anything in return, so no free drink and no discount for a review.
The best moment is just after a good experience, such as at dessert or at the till.

Frequently asked questions

Can I give guests a discount for leaving a review?

No. Google does not allow rewards for reviews. It can lead to reviews being removed or restrictions on your profile.

Where do I find my review link?

In your Google Business Profile, look for the option to share your review form or ask for reviews. You can turn the link into a QR code for table cards.

Also worth reading

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